Introduction to SA Express

SA Express is a South African airline founded in 1994, and headquartered in Johannesburg. It is the second-largest airline in South Africa and operates both domestic and international flights. It has an extensive network of routes within South Africa and to neighbouring countries. SA Express offers a wide range of services, including comfortable seating, inflight entertainment, and quality meals.

History of SA Express

SA Express was founded in April 1994 and is wholly owned by the South African Government. It began operations with a single aircraft and served regional destinations in South Africa such as Port Elizabeth, Cape Town, and Durban. Through the years, SA Express has added more aircraft to its fleet and increased its routes to destinations outside of South Africa, such as the Democratic Republic of Congo, Zimbabwe, and Zambia.

Fleet and Destinations Served

SA Express operates a fleet of Airbus A318, Airbus A319, and Boeing 737 aircraft. It offers services to destinations in South Africa, as well as to several countries in Africa and Europe. Domestic destinations served by SA Express include Cape Town, Durban, Johannesburg, and Port Elizabeth. International destinations include cities in the Democratic Republic of Congo, Malawi, Botswana, Zambia, Zimbabwe, and the United Kingdom.

On-Board Services

SA Express provides a range of services to its passengers onboard its flights. These include comfortable seating, inflight entertainment, and quality meals. Passengers can also access Wi-Fi services during their flight.

Booking and Ticketing

Passengers can book their flights and purchase tickets through the SA Express website, a travel agent, or by calling SA Express customer service. There is an online check-in facility, which allows passengers to check in for their flights up to 24 hours before departure.

Baggage and Check-in

SA Express has a baggage allowance of 20kg for Economy Class and 30kg for Business Class. Passengers can check in for their flights at the airport, online, or through a SA Express ticket office.

Loyalty Program

SA Express offers a loyalty program called the SA Express Private Club. Members of the club earn points for every flight they take, which can be used to redeem rewards and discounts.

Customer Service and Support

SA Express provides a 24-hour customer service and support line for passengers who need assistance. Passengers can also submit a query through the website for any additional help or information.

In conclusion, SA Express is a reliable South African airline with a wide range of destinations and onboard services. It offers an easy and convenient booking process, a generous baggage allowance, and a loyalty program for returning customers. With its extensive network of routes, SA Express is a great choice for travelers looking for a comfortable and hassle-free journey.