Uganda Airlines: Overview and Services

Uganda Airlines: A brief overview of its services.


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Introduction to Uganda

Uganda Airlines is the national airline of Uganda, established in 1977. It is owned by the Government of Uganda and is based at Entebbe International Airport. The airline’s main mission is to provide reliable, safe and efficient air travel services to its customers. It operates scheduled domestic and international flights to various destinations across the African continent. In addition, the airline also provides charter services to individuals and businesses. Uganda Airlines provides travellers with a range of services, including flight reservations, baggage tracking and check-in services. To learn more about its services, visit Uganda Airlines’ website.

History of Uganda Airlines

Uganda Airlines was established in 1977 with a fleet of 3 aircraft. The airline was initially limited to providing services to destinations in East and Central Africa. Over the years, its network has grown to include a number of international destinations such as Nairobi, Johannesburg, Dubai, London and Istanbul. In 2018, the airline relaunched its operations after a decade-long hiatus, with a new fleet of 5 aircraft. The airline’s fleet currently consists of Airbus A330-800, Airbus A330-200 and Bombardier Dash 8-Q400.

Overview of Fleet and Network

Uganda Airlines currently operates a fleet of 6 aircraft, including 2 Airbus A330-800s, 2 Airbus A330-200s and 2 Bombardier Dash 8-Q400s. The airline currently flies to 10 destinations, including 7 in Uganda and 3 in Kenya, Tanzania and the Democratic Republic of Congo. Uganda Airlines also operates charter flights to various destinations, including Dubai, Istanbul, London and Johannesburg.

Uganda Airlines Routes

Uganda Airlines operates scheduled domestic and international routes to 10 destinations, including Entebbe, Gulu, Jinja, Kasese, Mbarara, Moroto, Pakuba, Dar es Salaam, Nairobi and Kinshasa. The airline also offers charter services to various destinations. To view the full list of destinations and routes, please visit the Uganda Airlines website.

Uganda Airlines In-flight Services

Uganda Airlines provides a range of in-flight services to its customers, including complimentary meals and drinks, duty-free shopping, in-flight entertainment, Wi-Fi, comfortable seating and more. The airline also offers a variety of special services for passengers with special needs, such as wheelchair assistance.

Uganda Airlines Loyalty Program

Uganda Airlines offers a loyalty program for its customers, called the URAffinity Rewards Program. This program allows customers to earn points for each flight they take, which can be redeemed for rewards such as free flights, upgrades, discounts and more. To learn more about the loyalty program, visit the Uganda Airlines website.

Uganda Airlines Baggage Allowance

Uganda Airlines provides its customers with a generous baggage allowance of one piece of checked baggage and one piece of carry-on baggage per passenger. The maximum weight of the checked baggage is 32 kg and the maximum dimensions are 158 cm. For more information about the baggage allowance, please refer to the Uganda Airlines website.

Uganda Airlines Customer Service

Uganda Airlines provides customers with a comprehensive range of customer service options. The airline offers 24/7 customer support via telephone, email and social media. In addition, the airline provides passengers with a range of travel assistance services, such as hotel bookings, visa information and more. To contact Uganda Airlines customer service, please visit the Uganda Airlines website.

Uganda Airlines provides reliable, safe and efficient air travel services to customers. With its expanding fleet, routes and services, the airline is well-positioned to provide a comfortable and enjoyable travel experience to its customers. To learn more about Uganda Airlines, visit the official website.

In conclusion, Uganda Airlines offers a range of services to its customers, including flights to various destinations, loyalty programmes, in-flight services and more. The airline is committed to providing its customers with a safe and comfortable travel experience.


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