Exploring Great Lakes Airlines: Professional Service and Quality

Explore Great Lakes Airlines--professional service and quality!


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Great Lakes is an American regional airline based in Cheyenne, Wyoming. Founded in 1977, the airline is renowned for providing professional service and high-end quality to its passengers. In this article, we explore the airline’s records and services to understand why it has become a favorite among flyers.

Great Lakes Airlines: An Overview

Great Lakes Airlines was founded in 1977 and currently operates scheduled passenger services to over 50 destinations within the United States. The airline is predominantly based in Cheyenne, Wyoming, with regional bases in Colorado Springs and Los Angeles. It is also the only airline to provide service to many of the mountain states in the US.

The airline carries over 2 million passengers annually and offers competitive fares. It is renowned for providing cost-effective and reliable services to its customers. The workforce of the airline consists of more than 500 employees, most of whom have been with the company for many years.

Professional Service and Quality

Great Lakes Airlines has a reputation for providing professional service and high-end quality to its customers. The staff is well-trained and experienced in the field of air travel. The cabin crew is focused on offering a comfortable and enjoyable journey with smiles on their faces. Great Lakes Airlines is renowned for its expedited check-in and boarding process, making it a favorite among passengers.

The airline also places a high emphasis on maintaining a clean environment in the cabin. All passengers and their luggage are subjected to a stringent screening process. The company also employs the latest technology to ensure the safety and security of its passengers.

On-Time Flight Record

Great Lakes Airlines has an impressive on-time flight record. The airline has achieved a punctuality rating of over 90% in the past year. With over 2 million passengers carried, the airline has been able to maintain a consistent performance and stay ahead of other airlines. The airline also has a good cancellation rate, with only 0.2% of its flights canceled in the past year.

Safety Ratings

Safety is a top priority for Great Lakes Airlines. The airline has been granted a perfect safety rating by the Federal Aviation Administration (FAA) and is considered one of the safest airlines in the US. The airline works closely with the FAA to ensure that all its operations are carried out safely and in compliance with the standards set by the federal agency.

Fleet Size and Age

Great Lakes Airlines has a fleet size of 44 aircraft, including Embraer E-170, E-175, and E-190s. The aircrafts in the airline’s fleet are relatively new, with an average age of less than 10 years. The airline is constantly upgrading its fleet with newer, more efficient aircrafts.

Routes Served

Great Lakes Airlines serves destinations throughout the US and Canada. In the US, the airline operates flights to over 35 cities in 17 states. In Canada, the airline operates flights to 12 cities in 6 provinces. The airline also operates charter flights to various destinations, including Mexico and the Caribbean.

Amenities and In-Flight Services

Great Lakes Airlines offers a variety of amenities and services to its passengers. The airline provides free in-flight entertainment, including movies and TV shows. Passengers can also purchase food and beverages in the cabin. Wi-Fi is available on most flights, allowing passengers to stay connected during the flight.

Customer Reviews and Ratings

Great Lakes Airlines has a positive reputation among customers. The airline consistently receives high ratings from passengers, who cite its professionalism and quality of service as the main reasons for their satisfaction. Positive customer reviews also cite the airline’s on-time performance and its competitive fares.

Great Lakes Airlines has built a strong reputation for providing efficient, reliable, and cost-effective services to its customers. With a perfect safety rating and an impressive on-time performance, the airline is a favorite among flyers. The airline’s commitment to providing professional service and quality is evidenced by its high customer ratings and reviews.


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